Our automated chat is available 24/7 to help you with your appliance needs. We also have our dedicated live chat team online from 7am on weekdays. For existing booking support

 

   Click here »

Hotpoint Care Plans

All our care plans include


No labour charge


No fee on replacement parts


Authorised local Hotpoint engineers


Authorised local Hotpoint engineers


Two ways to protect your appliance

Hotpoint appliances come with 1 year manufacturer’s guarantee just by simply registering your appliance. Get an extra peace of mind with a Hotpoint care plan, which offers repair and protection on multiple home appliances.

One-off Repair

Our fixed price repair comes with a 90 day work guarantee with parts and labour included

90 days maintenance protection

Authorized local engineers

Replacement parts included on approved repairs

Brand new appliance if yours can’t be repaired

“Accidental damage” protection

SmartCare Rewards

Repair & Care

Repair & Care is a maintenance and support plan that provides an initial repair followed by ongoing maintenance and support for your product. Provided by Domestic & General Services Ltd.

12 months maintenance protection

If we can’t fix your initial fault, we’ll refund any monies paid up until that point

Exclusive access to Domestic & General’s portal providing remote annual health check, unlimited phone support, set up and ongoing support for your appliance

Home visits by our engineers if your appliance fails the annual health check or stops working

Repairs carried out and parts fitted by a local Hotpoint engineer

Earn SmartCare Rewards for exclusive discount on Hotpoint appliances

Repair & Care

One-off Repair

12 months maintenance protection

90 days maintenance protection

Authorized local engineers

Replacement parts included on approved repairs

If we can’t fix your initial fault, we’ll refund any monies paid up until that point

Exclusive access to Domestic & General’s portal providing remote annual health check, unlimited phone support, set up and ongoing support for your appliance

Home visits by our engineers if your appliance fails the annual health check or stops working

Brand new appliance if yours can’t be repaired

“Accidental damage” protection

SmartCare Rewards

Protect your appliance

How can we help?